Draft. This page is waiting for a final check by a lawyer before Ask Ravens launches. The facts in it describe how Ask Ravens works today.

Terms of use and usage policy

Last updated 30 October 2026

Ask Ravens is run by Primus Tech Services Limited, a company registered in England and Wales (company number 14845699), trading as Ask Ravens. Registered office: [registered office address to be added]. Contact: [contact email to be added].

These terms are an agreement between you and us when you use Ask Ravens. Please read them with our privacy notice and promise.

1. Who can use Ask Ravens

You must be 18 or over. By using Ask Ravens, or signing in, you confirm that you are.

2. What Ask Ravens is, and isn't

• Ask Ravens sends your question to several AI models, has a referee model compare them, and shows you who agreed. The receipt shows how much the models agreed. It isn't proof that an answer is right: AI models can all be wrong together.
• Answers are general information. They aren't legal, medical, financial, tax or other professional advice, and they don't create a professional relationship. For anything important, check with a qualified person.
• In an emergency, call 999. If you're struggling, you can call Samaritans free on 116 123.

3. Usage policy: what you mustn't do

Don't use Ask Ravens, or anything it makes, to:

• break the law, or help anyone else to;
• create, find or share child sexual abuse material, or sexualise anyone under 18 in any way;
• plan or promote terrorism or violent extremism, or get instructions for weapons that can cause mass harm;
• threaten, harass, bully or stir up hatred against anyone;
• make sexual content of real people without their consent, or any sexual content at all through Ask Ravens;
• defraud people: phishing pages, fake shops, copies of real companies' sign-in or payment pages, or pretending to be a real person or organisation;
• write malware or break into systems you don't own;
• find, publish or misuse someone's private information;
• get around the safety checks, overload the service, or collect its answers automatically.

The gatekeeper raven checks every question and answer, and refuses requests like these. If you keep trying, Ask Ravens slows down and then pauses for your connection, and we may close your account.

4. Pages you build

• You're responsible for what you publish with Build mode. The ravens only use facts you give them and take out invented ones, but you must check the page is accurate and lawful before you share it.
• Pages are public to anyone with the link, carry a small "Made with Ask Ravens" badge, and are deleted after 30 days.
• We can remove a page, straight away and without notice, if it breaks this policy or the law, or while we look at a report about it.

My Raven

• Use My Raven only for real deals in lawful goods and services, and write the terms honestly.
• Don't answer your own deals, ask anyone to answer for a deal that didn't happen, or pay or push buyers for a good answer. Deals that can't be checked properly count for little or nothing.
• A raven shows what buyers said. It isn't a guarantee from Ask Ravens, and we take no part in the sale.
• If a buyer says a promise wasn't kept, the seller can put it right or say why they disagree, and then a person decides. We can pause a raven while we check a report, and remove it if it breaks these rules.

5. Your content

You keep any rights you have in your questions and pages. You allow us to process them only to run Ask Ravens for you, as our privacy notice explains. We don't train AI models on them. You're free to use the answers and pages you get, but you're responsible for how you use them.

6. Pro

• Pro costs £8 a month, paid through Stripe, and renews monthly until you cancel.
• You can cancel at any time from Account, Manage your plan. Pro carries on until the end of the month you've paid for.
• If you cancel within 14 days of first subscribing, we'll refund you, less a fair amount for any premium checks you've already used.
• Premium checks come with a monthly allowance and spending limits. If a paid model fails, that check is given back automatically.
• We'll tell you at least 30 days before any price change, and you can cancel before it applies.

7. Reports, complaints and appeals

Use Report on any answer or page, or the report page. A person looks at every report. Reports of illegal content about a shared page take it offline straight away while we check. If we remove your page or limit your account and you think we got it wrong, email [contact email to be added] and a person will look at it again.

8. Suspending or closing accounts

We may suspend or close an account that breaks these terms. You can close yours at any time with Delete my account.

9. Our responsibility to you

• We provide Ask Ravens with reasonable care and skill. As a consumer you have legal rights that these terms don't affect.
• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit.
• Because answers come from AI models and can be wrong, we're not responsible for losses that come from relying on an answer without checking it where it matters, or for losses we couldn't reasonably have foreseen.
• If you use Ask Ravens for a business, our total liability to that business is limited to what it paid us in the 12 months before the claim, or £100 if that's more.

10. Changes

We may update these terms. We'll change the date at the top and tell you in the app about significant changes before they apply.

11. Law

These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland you can also bring proceedings in your local courts.